Office Policies

Appointments will be seen first. Walk-ins will been seen after all previously scheduled appointments.

Your appointment time is reserved specifically for you. While we understand that emergencies and other unexpected situations do arise, we request that you provide your physician’s office with 24-hours’ notice if you are unable to make an appointment and need to reschedule.

A missed appointment without notifying your physician’s office (no show) or cancellation on the same day of your appointment will result in: $50 late-cancellation fee

This late cancellation fee will be charged to the patient, not their insurance company.

This cancellation policy ensures that we can remain consistent with our purpose and promise to provide high-quality, patient-centered care to each of our patients and allows us the opportunity to provide care to another patient.

You must have your child's Medicaid card at the time of visit.

Shirt and shoes required

No eating or drinking inside of the office.

Payment is expected when services are rendered unless other arrangements are made in advance.

We will no longer be able to back date excuses for work/school if we are open for that date of service. If you or your child is sick, please call the office for an appointment or talk with a nurse. If you do not get us on the phone leave a message or send us an email and someone will get back with you.

We must have all insurance cards on file.