Zero Tolerance Policy

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Mitchell County Pediatrics and Health Center has a Zero Tolerance for abusive and/ or threatening behavior towards our Staff and Doctors.

This includes shouting, swearing, aggressive actions, threats, inappropriate gestures and name calling. Abusers will be required to leave the clinic and be asked to transfer their care to another practice. Refusal to leave will result in the police being called.

It is the role of our office is to provide a caring environment that is safe, welcoming and peaceful for all patients.

We respect the rights of individuals, and will attempt at all times to treat patients promptly, courteously, and respectful of individual patient needs.

We request that patients, in turn, treat staff and other patients with respect, refraining from shouting, swearing or engaging in other inappropriate behavior which may cause harm or distress to themselves or others.